Frequently Asked Questions

What is a electronic cigarette or e-cig?

An e-cigarette is basically a device that looks like a conventional cigarette but uses no tobacco and fore fills the nicotine needs of the user anywhere including where normal smoking is banned.

How long will my order take to arrive?

We process all orders on the day they are received, delivery usually takes place between 2 and 3 days after the order has been processed, however we have to say orders can take up to 14 days.

How much can i save using e-cigarettes?

This totally depends on the individual smoker how many you smoke in a day and even how large the drags

Can i use parts from other manufacturers with Headp products?

Unfortunately this is not possible and will invalidate any warrantee and money back guarantee we offer.

Can i smoke them in public places and indoors?

Yes our product is completely safe to use in any enclosed space or public building. our products are not covered under current uk laws as there is not tobacco in out products.

Can i place larger orders?

Please use the contact us page and send us your requirements and for a quote

How do i use the 30 day money back guarantee?

please see the Refunds policy page and follow the guidance there.